Receptionist
The receptionist is often the first person a visitor or caller meets. This curriculum teaches you how to manage a front desk professionally — handling calls, scheduling meetings, greeting visitors, and keeping records — using tools like Google Calendar and basic spreadsheets. The skills apply across corporate offices, clinics, schools, and hotels.
What you'll learn
- Greet and direct visitors following company protocol
- Answer, screen, and transfer calls professionally
- Schedule and manage appointments using a calendar tool
- Manage incoming mail, deliveries, and access control
- Maintain a tidy, professional front desk environment
- Produce basic memos, logs, and visitor records
Curriculum
Front Desk & Visitor Management
5 topics
Professional Communication & Phone Etiquette
5 topics
Scheduling & Calendar Management
5 topics
Office Software Basics
5 topics
Record Keeping & Administrative Procedures
4 topics
Final Certification Exam
Unlocks after all module tests are passed · 75% pass mark required
Earn a verifiable certificate
Pass the Final Exam and your Receptionist certificate is generated instantly — with a unique verification ID that employers can check at intrainin.com/verify. Share via WhatsApp, LinkedIn, or direct link.
Full curriculum · module tests · certificate
This course includes
- 5 modules, 24 topics
- Module tests with 70% pass mark
- Final Certification Exam
- Verifiable digital certificate
- Audio read-aloud (English)
- Progress saved — resume anytime
- XP points and streak rewards